Shipping and returns for items bought in the STORE.
For commissioned one-off work, terms are agreed at the quotation stage.
Shipping fee
Small items (stickers etc.): ¥350 anywhere in Japan
Standard (emblems, knobs and levers, T-shirts etc.): ¥1,000, or ¥2,000 to Hokkaido and Okinawa
Large items (stays, brackets etc.): ¥1,500, or ¥2,500 to Hokkaido and Okinawa
All prices include tax.
Calculated automatically at checkout.
Standard (emblems, knobs and levers, T-shirts etc.): ¥1,000, or ¥2,000 to Hokkaido and Okinawa
Large items (stays, brackets etc.): ¥1,500, or ¥2,500 to Hokkaido and Okinawa
All prices include tax.
Calculated automatically at checkout.
International shipping
We ship overseas.
Shipping is quoted separately depending on destination and weight.
Customs duties and import charges are the buyer’s responsibility.
Shipping is quoted separately depending on destination and weight.
Customs duties and import charges are the buyer’s responsibility.
Dispatch time
In-stock items ship within 5 business days of payment.
Made-to-order items follow the lead time shown on each product page.
Made-to-order items follow the lead time shown on each product page.
Carrier
Yamato Transport or Japan Post.
We email a tracking number after dispatch.
We email a tracking number after dispatch.
Returns and exchanges
We do not accept returns or exchanges for change of mind.
Many items are one-offs or made to order, so please check the specification before ordering.
Many items are one-offs or made to order, so please check the specification before ordering.
Defects, damage and wrong items
Contact infodesk@squeezeworks.jp within 7 days of delivery.
A photograph helps us check it faster.
We will replace or refund at our cost.
A photograph helps us check it faster.
We will replace or refund at our cost.
Cancellation
Cancellations are not accepted once we have begun preparing the shipment.
Made-to-order items cannot be cancelled once production has started.
Made-to-order items cannot be cancelled once production has started.
Last updated: 12 August 2026
“CAN YOU MAKE THIS?”
Just ask. That’s enough to start.
A drawing, a sketch, or just an idea.
One photo is enough for us to look.