Disclosure under Article 11 of the Japanese Act on Specified Commercial Transactions.
Managing officer
Kayo Toya
Address
11-10 Kawamata-Honmachi, Higashiosaka, Osaka 577-0064, Japan
Phone
+81-6-6720-8735
10:00–18:00 JST, closed Sundays and public holidays
Email
infodesk@squeezeworks.jp
Website
https://squeezeworks.jp/
Design and manufacture
SqueezeWorks (Kenji Iwamizu)
Products are designed and made by SqueezeWorks. Sales and payment processing are handled by MACHICOCO Inc.
Price
As shown on each product page.
All prices include Japanese consumption tax.
Additional charges
Shipping (incl. tax): small ¥350 anywhere in Japan; standard ¥1,000, or ¥2,000 to Hokkaido and Okinawa; large ¥1,500, or ¥2,500 to Hokkaido and Okinawa.
Calculated automatically at checkout.
International shipping is quoted separately.
Payment methods
Credit card via Stripe.
VISA / Mastercard / JCB / American Express / Diners Club.
Cards issued outside Japan are accepted.
Payment timing
Charged at the time the order is placed.
Delivery
In-stock items ship within 5 business days of payment.
Made-to-order items follow the lead time shown on each product page.
Contact us in advance if you need it sooner.
Returns and exchanges
We do not accept returns or exchanges for change of mind.
For defective, damaged or incorrectly shipped items, contact infodesk@squeezeworks.jp within 7 days of delivery.
We will replace or refund at our cost.
Cancellation
Cancellations are not accepted once we have begun preparing the shipment.
Email us before dispatch.
Made-to-order items cannot be cancelled once production has started.
Quantity
As stated on each product page.
If an item sells out we will notify you by email and cancel the order.
Personal data
Handled in accordance with our privacy policy.