PRIVACY POLICY

MACHICOCO Inc. operates the SqueezeWorks website and online store. We recognise the importance of your personal data and handle it in accordance with this policy.

1. What counts as personal data

Personal data means information that identifies you as an individual. It includes your name, address, phone number, email address, purchase history, the content of your enquiries, and any photographs of parts you send us.

2. How we collect it

We collect personal data in the following ways.

• When you place an order
• When you contact us through the enquiry form, including attached photographs
• When you request a quotation or commission a part
• When you subscribe to our newsletter

3. What we use it for

We use the personal data we collect for the following purposes.

• Shipping products and providing our services
• Contacting you about your order and its delivery
• Contacting you about quotations and manufacturing
• Responding to your enquiries
• Sending newsletters and campaign information
• Surveys to improve our service
• Other work incidental to our business

4. Sharing with third parties

We do not share your personal data with third parties except in the following cases.

• When you have consented
• When required by law
• When necessary to protect life, health or property
• When particularly necessary for public health or the healthy development of children
• When cooperating with a public authority carrying out its statutory duties
• When providing it to our contractors to the extent necessary for shipping or payment processing

5. Payments

Card payments are processed through Stripe, Inc. Card numbers and related details are collected and held by Stripe. We do not store them.

6. How we look after it

We keep your personal data accurate and up to date, and take the security measures necessary to prevent unauthorised access, loss, destruction, alteration and leakage.

7. Analytics

We use Google Analytics to improve our service. It uses cookies to collect anonymous traffic data and does not identify you personally. You can refuse this collection by disabling cookies in your browser.

8. Access, correction and deletion

You may ask us to disclose, correct or delete the personal data we hold about you. We will respond appropriately and without delay.

9. Changes to this policy

We review this policy from time to time. If we change it, we will post the change on this site.

10. Contact

For questions about this policy, please contact: MACHICOCO Inc., 11-10 Kawamata-Honmachi, Higashiosaka, Osaka 577-0064, Japan. Phone +81-6-6720-8735. Email infodesk@squeezeworks.jp

Last updated: 12 August 2026